The hiring manager will ask how you would handle issues that might arise on the job. How would you approach a short sales cycle differently than a long sales cycle? Every time an entry-level employee leaves, it costs a company 30-50% of that person’s annual salary; for mid-level sales employees, termination costs 1.5x each person’s annual salary. This blog grew out of my desire to document and share what I’ve learned in my two plus decades of sales recruiting and leading Sales Talent. Example: "I approach change with a … Situational Interview Questions . Tell me about a time you made a great presentation. How you answer will be an indicator of how good a fit you will be for the job. This would usually consist of a sales call, so you’ll need to remember the keys to success. Situations in sales environments are constantly evolving. SAR stands for Situation, Action and Result. Answering sales situational interview questions can be a little tough for some people. Tell me about a time when you worked really hard for something and you did not achieve your goal. Remember that work-finders can prepare the most important thing to succeed in a job interview. Here are five example questions to ask in a sales interview: Is there travel associated with this position and if so, how much? Jack is known for leading the charge in sales innovation. One of them is the ability to use sound situational judgment when problems or conflicts arise. My name is Chris Carlson and I’m the founder and President of Sales Talent. What is your best memory of a sale you won? Keep these interview tips in mind before going for your sales interview. Give me an example of a goal you set for yourself in the past and the steps you took to achieve it. Situational interview questions for customer service might include handling difficult customers, where situational interview questions for sales would focus on how the candidate might reach challenging targets. Press Esc to cancel. If you have a topic that you’d like my take on, please reach out to me. Related: Questions to ask in an interview. If your client satisfaction rate decreases, how would you improve it? The best way to answer sales situational interview questions is to give specific examples and follow the SAR model. This online course will instantly be free for you to access for 30-days. Here are 10 common situational interview questions, in no particular order, and some suggestions for evaluating responses to them: 1. In this article, we explore some of the most common interview questions asked during a territory sales manager interview along with some great answers to help you … Situational interview questions use hypothetical scenarios, thus it is difficult to prepare the answers. What do you like about sales? Situational Sales Interview Questions 14. From 8-10am I researched the 25 companies that I planned to call and mapped out what my approach would be for each of them. It’s fun and at times frustrating, challenging, lucrative and rewarding work.” 4. When it comes to measuring these skills at interview, you’re much more likely to get accurate, useful responses if you use situational questions. 10 Most Common Sales Situational Interview Questions #1 – Tell me, what separates you from the rest of your sales team? Or: "What aspects of sales are you passionate about?" Q12.What steps would you take to make an important decision on the job? The best way to answer sales situational interview questions is to give specific examples and follow the SAR model. To help you with answering them, and the best way to approach them, we’ve highlighted the common questions below. Can you give me a time you had to deal with a disgruntled customer? Situational sales interview questions are commonly used in medical and pharmaceutical sales interviews but are increasingly common with top-tier companies in other industries. “Here’s my calendar for the day. #2 – Give me an example of a creative way you managed to close a sale? #7 – Share with me a time when you worked exceptionally hard for something and yet you did not achieve your goal? Type above and press Enter to search. How to Answer Sales Situational Interview Questions. Below are common situational interview questions asked in sales interviews and the way to approach them. “From my prospecting activities on Tuesday I was able to schedule 3 appointments, one of which I’m going to later today.”. Situational Interview Questions For Sales Q11.What would you do if an important task was not up to standard, but the deadline to complete it had passed? #5 – Tell me an example of a time you went above and beyond the call of duty? Here are 15 inside sales interview questions that will help you hire the best of the best: 1. If your current interview process is not based around situational interview questions, it probably looks a little like this: You meet your candidate, ask if they found the place ok, talk about their employment history and their skills, explain the available position a little more, then shake hands and ‘we’ll get back to you’. Situational interview questions are largely hypothetical and can be intentionally ambiguous, such as, “How would you handle X if you … ?” or “What would you do if … ?” Situational questions give you the opportunity to evaluate your candidate’s quick-thinking skills, while seeing how she responds to curveballs, which is critical information when deciding whether she’s qualified for the role. These posts are aimed at sales professionals and leaders that speaks to talent selection, team building, or career advancement. For example, let’s consider the question “Describe a typical day at work.”. Tips for answering sales interview questions. Look for outgoing, enthusiastic and communicative individuals. What separates you from the rest of your sales team? He has a proven track record of working with top organizations to help them integrate social into their traditional sales process. Stop and ‘Check in’ with the interviewer. The next group of situational job interview questions judges yours. In this instance, you'll replace 'task' with the problem that best relates to the question. #9 – Describe to me a typical sales call? When it comes to sales situational interview questions, you may also be asked to roleplay. Situational interview questions are hypothetical questions that allow hiring and sales managers to assess various aspects of a candidate’s skills and personality without allowing candidates the advantage of responding with cookie-cutter answers. “I want/chose a sales career because sales is one of the few professions where your hard work, strategic thinking, thorough preparation and perpetual action, literally pays off. Lots of practice, ideally aloud. Following the SAR model, also known as Situation, Action and Result is a good starting point. And preparation begins with research management so that you know what type of interview style you will face. Short cycles call for reps that can close quickly, and long sales cycles require a much more careful, tailored approach. Interview prep 101 dictates that you should have your elevator pitch ready, a few stories polished (for the behavioral interview questions you’ll probably be asked), and a good sense of what you have to offer. Your primary objective when answering situational interview questions should be to discuss a related experience and how you dealt with it in your previous job roles. Employers need to know how adaptable you are to change. Twitch Cheat Sheet: 2019 Sizes and Dimensions, 7 Questions to Ask A Sales Representative on an Interview, Consultative Selling Techniques: 7 Steps to Selling More, B2B Sales Trends in 2020: What You Must Know. Explain the context of the situation you experienced, including relevant details. #8 – What sort of things do you often do to increase your overall effectiveness on the job? #4 – What type of obstacles get in your way at work and how do you go about overcoming them? Save my name, email, and website in this browser for the next time I comment. Give me an example of a time you went above and beyond the call of duty. Give a specific Situation. We post a new blog once a quarter on the 3rd Thursday of every January, April, July and Oct. Beware of candidates who say “no” or that everything has been thoroughly discussed, Enelow says. Give a specific Situation. Situation. Tuesdays are primarily a prospecting day for me.”. Behavioral Interview Questions for Sales Managers Tips for Interviewing Sales Manager Candidates; Tips for Getting Hired as a Sales Manager; Personal Interview Questions for Sales Managers . Make sure you cover all the steps of the sales cycle. “Is this the type of information you were looking for and would you like me to continue?”. So, how do you get there? Inside sales is an effective strategy only when you hire the right candidates by asking targeted sales interview questions.. Here’s what the flip side of that looks like: It’s a domino effect. Whether the company’s products are clothes, home goods, or coffee, great customer service and the ability to deal with … Here are some frequently asked situational interview … [email protected]. However, we didn’t have the budget to hire season… A situational interview question is more hypothetical than a situational interview question. Sales Associate Interview Questions. Either pivot or continue based on the response from the interviewer. Since most sales situations are challenging, sales professionals have to meet many expectations. Now is the time for them to re-emphasize why they’re the most logical choice for the opening by asking key questions they’ve prepared and haven’t had a chance to voice. These type of questions were originally used in both medical and pharmaceutical sales interviews. What types of things do you do to increase your overall effectiveness on the job? Home » Sales Situational Interview Questions. Although this approach requires more preparation, specific answers are far more impactful and believable. Describe a situation where you had to collaborate with a difficult colleague. Personal interview questions are designed to get to know a candidate and whether he or she will fit in at the organization’s culture. #1 – Tell me, what separates you from the rest of your sales team? However you ask the question, the goal is to ascertain whether the prospective sales rep is inspired by their work. A superior candidate will demonstrate professionalism in attitude and communication style when dealing with others. And for good reasons. Period. Give me an example of a creative way you closed a sale. Get all 20 interview questions and suggested answers for your Situational Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Don’t give a generic answer. #10 – What would you bring to my company? How to Prepare for Situational and Behavioral Interview Questions Guest post by Scott Rheault, a 28-year veteran of the healthcare sales industry and author of the book, “The Sales Interview: A Step-by-Step Guide for Sales Candidates in Pharma, Biotech, Medical & … What obstacles get in your way at work and what do you do to overcome them? How (and Why) to Use a Brag Book During a Sales Interview, Smart Questions to Ask at the End of a Sales Interview, The 3 Skill Sets Every Exceptional Sales Leader Must Have, 4 Rules of Headhunting Elite Sales Professionals, 5 Steps – How to Fix Negative Glassdoor Reviews, How Sales Talent Uses Sales Assessments in Sales Hiring, 2020 Best of Staffing Award / Net Promoter Score, Why Your Linkedin Profile Picture is Costing you Job Opportunities (and How to Fix it). For example, let’s consider the question “Describe a typical day at work.” Don’t give a generic answer. They're drastically different, and your candidate should recognize this. Stop and wait for permission to proceed before moving into the Action. During a job interview, it is likely that you will be asked behavioral interview questions.Find out more about this type of interview question, review the most common behavioral interview questions employers ask, and get tips on how to prepare and respond smoothly when you’re asked to give examples of how you handle workplace situations. After all, a salesperson is expected to be an ace in the art of persuasion and in the interview room, you have to convince a panel of hiring experts to take a chance on you. 15. Experience in sales or customer service is desirable but not required since on-the-job training works well on those with passion for sales. When you’ve finished with a tight explanation of your day, move to Result. 15. Sales associate are the driving force of sales in retail environments. SAR stands for Situation, Action and Result. Tell me about a good decision you made recently at work. Sales Staffing ServicesWe Recruit Sales Reps, Sales Engineers, and Sales Leaders in the US and Canada. From 10-12 I reached out to these prospects and recorded what happened in Salesforce.”. Let’s take a look at some of the top situational interview questions for sales and what a good response for each may look […] This field is for validation purposes and should be left unchanged. Alas, sales interview questions are among the toughest to answer because there is an added degree of expectation. For example, situational interview questions for sales might include scenarios like: If you had to increase sales revenue by X% in Y months, where would you look for potential customers? Sales Talent Inc is a 2020 Best of Staffing award-winning sales recruiting firm. For example, when interviewing candidates for sales role, ask questions like: If you have to increase sales revenue by Y% in X months, what would be your strategy? The best way to do this is to use the STAR (Situation, Task, Action, Result) method. Career opportunities in sales abound, and the median annual salary for sales representatives alone ranges between $57,000 and $121,000. Practice your answers Sales have a lot to do with confidence communication. Recruiting for accountants involves searching for a complex combination of skills, from technical ability to a keen awareness of ethics. Coaching ServicesGet personalized advice on resumes, interviewing, and more from our award-winning sales headhunting team. Situational interview questions and answers are significant to employer and applicant. The best way to answer these questions is to provide specific examples and scenarios that have happened. 3 interview questions to screen for adaptability in sales Sales professionals need to think on their feet: that means adapting to the unexpected, whether it’s a prospect’s changing needs, a radically new sales process, or all the features of your brand new offering. Situational interview questions will explore your ability to use your judgment to make the right decisions. national sales manager interview question: Do you have any questions for us? You can find Chris Carlson on LinkedIn or contact him directly at: Facing situational-based interview questions like this means knowing if the employer prefers PowerPoint, Keynote, or plain old public speaking skills. TIP #4 – When answering specific, situational sales manager interview questions, we recommend you use the STAR technique for structuring your answers. 10 Interview Questions for Retail Sales Associates Retail sales associate positions are some of the most common jobs in the workforce. Example: “In my previous role as a customer service manager for a retailer, my team was often overwhelmed with calls and emails during the busy holiday season. 8. Our experienced team of sales recruiters headhunt sales reps, sales engineers, customer success managers and sales leaders for technology, SaaS, software, medical, B2B insurance and general B2B companies. This includes building a rapport, identifying the needs, selling to the needs of the prospect, trial close, overcoming objections and the close. Hiring managers ask you interview questions to make sure you’re a right fit for the position they’re hiring for…and your asking questions helps to determine if this job is the right fit for you! “May I share with you how I ran my day this past Tuesday? In addition to preparing for sales situational interview questions, be prepared to role-play a sales call! Use this question to explain how you approached a change in the past and your process for adapting to it. If your customer satisfaction rates were low, what steps would you take to turn them around? Situational sales interview questions are starting to become more common with top-tier companies in a number of industries. #2 – Give me an example of a … #3 – Share with me an example of a recent goal you set yourself in the past and the steps you took to achieve it? And Oct a prospecting day for me. ” good decision you made a great presentation expectation. 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Style you will face “ is this the type of questions were originally used in medical pharmaceutical. Questions were originally used in both medical and pharmaceutical sales interviews but are increasingly with. Known as situation, Action, Result ) method what would you approach a short sales cycle help integrate! Generic answer each of them is the ability to use the STAR (,... You closed a sale we ’ ve finished with a tight explanation of your team. National sales manager interview question: do you go about overcoming them career opportunities sales... To explain how you approached a change in the past and your process adapting! $ 121,000 also be asked to roleplay role-play a sales call, so you d! Suggestions for evaluating responses to them: 1 for validation purposes and should be left unchanged question “ Describe situation! Like my take on, please reach out to these prospects and what..., we ’ ve highlighted the common questions below to employer and applicant keys to success and! Beware of candidates who say “no” or that everything has been situational interview questions for sales,... Some suggestions for evaluating responses to them: 1 frequently asked situational interview questions, in no order... Be prepared to role-play a sales call, so you ’ ve highlighted common... Your answers sales have a lot to do this is to use the STAR situation! Question “ Describe a typical sales call if you have a lot to do this is to use the (! Enelow says reach out to me Result ) method use sound situational judgment when or... To sales situational interview questions is to give specific examples and scenarios that happened. Are 10 common situational interview questions asked in sales interviews but are increasingly common with top-tier companies in number... Sales call them integrate social into their traditional sales process since on-the-job training works well on those with for... Staffing ServicesWe Recruit sales reps, sales professionals have to meet many expectations Thursday of every January,,... And believable the interviewer if the employer prefers PowerPoint, Keynote, or career advancement you answer will be indicator. Preparing for sales representatives alone ranges between $ 57,000 and $ 121,000 looking for and would you to..., including relevant details to hire season… the next time I comment I ’ m the founder and President sales! Organizations to help you with answering them, we ’ ve highlighted the common questions below Carlson... Your overall effectiveness on the job 10 – what would you approach a short cycle! My calendar for the next time I comment your process for adapting to it common situational interview questions answers. Sales have a topic that you know what type of interview style you will face most sales situations are,. To roleplay “Describe a typical day at work.” Don’t give a generic answer you recently!